Your Local Water Authority

POSTED: February 10, 2017

Across the UK it is your local water authorities’ responsibility to provide water services to your property. Although most people know which provider services their property, it is often hard to find the correct contact information, we have tried to provide contact information for all the authorities across England and Wales below:


Affinity Water

Head Office: Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ

Phone: 01707 268111

East Office: Mill Hill, Manningtree, Essex, CO11 2AZ

Phone: 0845 1482911

Southeast Office: Cherry Garden Lane, Folkestone, Kent, CT19 4QB

Phone: 01303 298800


Anglian Water

Head Office: Lancaster House, Lancaster Way, Ermine Business Park, Huntingdon, PE29 6YJ

Phone: 01480 323000


Bristol Water

Head Office: PO Box 218, Bridgwater Road, Bristol, BS99 7AU

Phone: 0117 9665881


Cholderton & District

Head Office: Estate Office, Cholderton, Salisbury, Wiltshire, SP4 0DR

Phone: 07980 629203


Dee Valley

Head Office: Packsaddle, Wrexham Road, Rhostyllen, Clwyd, North Wales, LL14 4EH

Phone: 01978 846946


Dwr Cymru

Head Office: Pentwyn Road, Nelson, Treharris, Mid Glamorgan, CF46 6LY

Phone: 01443 452300


Northumbrian Water

Head Office: Abbey Road, Pity Me, Durham, DH1 5FJ

Phone: 08706 084820


Portsmouth Water

Head Office: PO Box 9, West Street, Havant, PO9 1LG

Phone: 023 9249 9888


Sembcorp Bournemouth Water

Head Office: George Jessel House, Francis Avenue, Bournmouth, BH11 8NX

Phone: 01202 591111


Severn Trent Water

Head Office: Severn Trent Centre, 2 St Johns Street, Coventry, CV1 2LZ

Phone: 024 7771 5000


South East Water

Head Office: Rocfort Road, Snodland, Kent, ME6 5AH

Phone: 0333 000 0001


Southern Water

Head Office: Southern House, Yeoman Road, Worthing, Sussex, BN13 3NX

Phone: 01903 264444


South Staffordshire Water

Head Office: Green Lane, Walsall, West Midlands, WS2 7PD

Phone: 01922 638282


South West Water

Head Office: Peninsula House, Rydon Lane, Exeter, EX2 7HR

Phone: 01392 446688


Sutton & East Surrey Water

Head Office: London Road, Redhill, Surrey, RH1 1LJ

Phone: 01737 772000


Thames Water

Head Office: Clearwater Court, Vastern Road, Reading, RG1 8DB

Phone: 0800 980 8800


United Utilities

Head Office: Haweswater House, Lingley Mere Business Park, Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP

Phone: 0345 672 2888/0345 672 2999


Wessex Water

Head Office: Claverton Down Road, Claverton Down, Bath, BA2 7WW

Phone: 01225 526000


Yorkshire Water

Head Office: Western House, Western Way, Bradford, BD6 2LZ

Phone: 01274 691111