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Site Address: Therfield, Royston, SG8
Works: New Sewer Connection
Report: Our customer made contact with our new sewer connection team with an urgent situation as she needed to connect her new build house to the public sewer and had been let down by her previous contractor. Our new connection team swiftly made the application to the council and got the ball rolling on the new connection process. Our lead engineer carried out a site visit to obtain information and to explain the ongoing application to the customer. Once all road opening licences had been obtained we returned to site to under take the works. The works themselves took 5 days to complete, our street works team completing the reinstatement to highways standard. Once the works were complete our customer gave us the below feedback:
Please thank the guys who came to site. They were nice and friendly and happy to explain anything I didn’t understand. Just sorry I couldn’t do anything about the awful weather!
Many thanks for all of your help too.
We surrounded the pipe in shingle before we back filled and reinstated.
The tarmac reinstatement was made to approved standards.
Lee Woods – Area Manager.
Luke Steele – Team Leader.
Gavin Straw – Drainage operative.